Orbix Containers & Structures

Privacy Policy

Last updated: 08 July 2026

1. Who We Are

Orbix Containers & Structures (Pty) Ltd operates orbixcontainers.co.za. Our registered address is 19A Chevrolet Street, Markman Industrial, Port Elizabeth (Gqeberha), South Africa. For privacy enquiries, contact us at info@orbixcontainers.co.za

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or interact with us in connection with our products and services.

2. Information We Collect

Contact information you provide: name, company name, email address, phone number, and physical address when you complete our contact or quote request forms.

Usage data automatically collected when you visit our website: IP address, browser type, pages viewed, time spent on pages, referring URLs, and device information.

Communication records: emails, WhatsApp messages, or phone call notes when you contact us for product enquiries or support.

3. How We Use Your Information

To respond to product enquiries, prepare and send quotations, and process orders.

To send transactional communications related to your order (order confirmations, dispatch notices, delivery updates).

To improve our website and product offering based on how visitors use the site.

To comply with legal and regulatory obligations including tax, export compliance, and anti-money laundering requirements.

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

4. Cookies and Tracking

Our website uses cookies to improve your browsing experience, remember preferences, and analyse site traffic. These include essential cookies required for the site to function, and analytics cookies (Google Analytics) that help us understand how visitors use the site.

You can control cookie settings through your browser. Disabling cookies may affect some functionality of the website.

We use Google Analytics to track website usage. Data collected is anonymised and subject to Google's Privacy Policy.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Our website uses HTTPS encryption for all data transmitted between your browser and our servers.

Despite our best efforts, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

6. Your Rights (POPIA / GDPR)

Under the South African Protection of Personal Information Act (POPIA) and, where applicable, the EU General Data Protection Regulation (GDPR), you have the right to: access your personal information; correct inaccurate information; request deletion of your information; object to or restrict processing; and lodge a complaint with the relevant supervisory authority.

To exercise any of these rights, contact us at info@orbixcontainers.co.za. We will respond within 30 days.

7. Data Retention

We retain customer and enquiry records for a period of 7 years from the date of the last transaction or enquiry, in compliance with South African tax and commercial law requirements.

Website analytics data is retained for 26 months and then deleted automatically.

8. Third-Party Services

Our website may contain links to third-party websites (including our supplier websites). We are not responsible for the privacy practices of those websites.

We use the following third-party services: Google Analytics (website analytics), Nodemailer via our own SMTP server (contact form email delivery). We do not use third-party advertising networks or share your data with advertisers.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date. We encourage you to review this page periodically.